Award Winning Company
Showrooms Peterborough & Sleaford

Report a Fault

To submit a fault or issue, simply fill out all sections of the form below from which it will be automatically logged onto our system for a member of staff to process.

This process is designed to be more efficient with our customer service to you and also give you a log of when the claim was highlighted to us.

Report a fault form
First Name  
Last Name  
Spa Model  
Attachment   Attach files
Each of your file(s) can be up to 20MB in size.
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We are OPEN however all retail showrooms will remain shut until further notice. 

New Hot Tub Sales can be processed with a member of our team via LIVECHAT.

Hot Tub chemicals and accessories will be online orders for courier delivery only.

Opening Hours:

10:00am – 16:00pm

6 days a week. Monday’s closed.