Showrooms closed due to restrictions. OPEN for business. Contact us now!

Report a Fault

To submit a fault or issue, simply fill out all sections of the form below from which it will be automatically logged onto our system for a member of staff to process.

This process is designed to be more efficient with our customer service to you and also give you a log of when the claim was highlighted to us.


    We are OPEN however all retail showrooms will remain shut until further notice. 

    New Hot Tub Sales can be processed with a member of our team via LIVECHAT.

    Hot Tub chemicals and accessories will be online orders for courier delivery only.

    Opening Hours:

    10:00am – 16:00pm

    6 days a week. Monday’s closed.