Pre Delivery requirements

If you have recently purchased or considering a new Hot Tub then watching this video will give you a great insight into how a hot tub is manually delivered into a garden.

ACCESS requirements

Access to Garden

You will be required to send access images of the route to your garden along with measurements so our delivery booking manager can check that the hot tub will be able to fit through and gates, fences etc.

PLEASE NOTE: Access images must be supplied prior to your installation date being agreed. 

Points to consider: Fence removal prior to delivery, Steps to be pointed out clearly to our team, a clear 1m route from start to finish position, 2.1m height minimum allowance.

ELECTRICAL requirements

32AMP SUPPLY

If the chosen hot tub is a 32amp model then it will be necessary to contact a certified electrician to arrange for the installation of the electrics. 

This consists of the following:

  • Rotary isolation switch
  • 6mm armoured cable (size to be confirmed by electrician)
  • 32amp breaker to fuse box
  • Additional parts as required
The Isolator must be within 2-5meters of the hot tub and have another armoured cable connected from the isolator with at least 5 meters of cable or at least enough cable to reach the other side of the hot tub to allow our engineers to put the 3 wires into the hot tub PCB.
example of a 32amp electrical supply

13AMP SUPPLY for PLUG & PLAY

If the chosen hot tub is a 13amp PLUG & PLAY model then it is required to have the adequate waterproof outdoor socket available within 2m of the hot tubs front panel.

The 13amp PLUG & PLAY models come with a maximum of 2m cable with a plug. 

Its the customers responsibility to make sure the electrical point is within the maximum cable length on the hot tub. If you require a longer cable then this must be purchased prior to delivery and it can be fitted by an electrician.

Our delivery teams can run and test to allow your electrician to fit the longer cable at a further date.

example of a 13amp electrical supply

Delivery, Installation and Commissioning

The Hot Tub will be delivered to the address provided to us or if financed it can only be delivered to the financed address. Our team of 2 engineers will offload and put the hot tub into the agreed position, fill with water from your outdoor tap and connect to the pre-installed electrical supply as detailed in our electrical requirements.

Please read our T&C’s for returning back to deliver/commission a hot tub that could not be completed on the agreed install date.

Payment

Posh Spas Leisure requires full payment prior to delivery. If the hot tub is not financed then we ask for payment to be made at least 7 days prior to your delivery date to allow for processing and loading. If the Hot Tub is financed through a third party then the payments will commence under the agreement.

COVID-19

We are OPEN however all retail showrooms will remain shut until further notice. 

New Hot Tub Sales can be processed with a member of our team via LIVECHAT.

Hot Tub chemicals and accessories will be online orders for courier delivery only.

Opening Hours:

10:00am – 16:00pm

6 days a week. Monday’s closed.